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Travelers Renters Insurance

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Travelers Renters Insurance

Updated: Aug. 14, 2018

Ranked 8th of 9 renters insurance with a Quid Score of 77.

Buy Now Leave a Review

Travelers Renters Insurance

Ranked 8th of 9 renters insurance with a Quid Score of 77.

Product Details

Product Details

Ranks 8th overall.

Other Information
  • Online Quote: No
  • Available Discounts: Multi-Policy, Loss-Free, Protective Device
  • Additional Information: N/A
  • Other Products Offered: Car, Home, Condo, Landlord, Boat & Yacht, Weddings, Umbrella Insurance
  • Customer Service System: Agent
  • Property Catalog System: No
  • Online Portal / Smartphone App: Yes
Policy Information
  • Loss of Use: $8,000
  • Additional Coverage: Mold, Rot, and Fungi Coverage up to $20,000
  • Off-Premise Coverage: Yes
  • Add On Availability (Floater): Yes
  • Actual Cash Value or Replacement Value: Both Available
Key Product Information
  • Type: Renters Insurance
  • Jewelry Cap: $500
  • Annual Premium: $224
  • Deductible As Low As: $500
  • Liability Protection: $100,000
  • Minimum Coverage Amount: $30,000

Expert Rating: 68%

Ranks 9th among competitors.

Expert Rating: 68%

Ranks 9th among competitors.

Watch: A Photographer’s Quest for Renters Insurance

Experts found Travelers agents to be responsive and knowledgeable, but premiums are on the expensive side and it’s not available in every state. Customers can save if they buy more than 1 policy.

Full Expert Breakdown
  • Premium Rates - Above Average
  • Jewelry Cap - Below Average
  • Agent Knowledge - Above Average
  • Agent Responsiveness - Above Average
  • Loss of Use - Average
  • 24/7 Support - Yes
  • Standout Information - Bundle discounts
  • Number of Customer Complaints - Below Average
  • Financial Strength - High
Notable Positives
  • Great customer service
  • A portion of your coverage can be applied towards replacing improvements made to your rental home or apartment
  • Loss of use is 20% of the policy's personal property amount
  • Bundle discounts
Notable Negatives
  • Premiums higher than average
  • Not available in every state and some states work through affiliates
Full Expert Breakdown
  • Premium Rates - Above Average
  • Jewelry Cap - Below Average
  • Agent Knowledge - Above Average
  • Agent Responsiveness - Above Average
  • Loss of Use - Average
  • 24/7 Support - Yes
  • Standout Information - Bundle discounts
  • Number of Customer Complaints - Below Average
  • Financial Strength - High

Customer Rating: 80%

Ranks 6th among competitors.

Customer Rating: 80%

Ranks 6th among competitors.

Watch: My Take on Travelers Insurance by Brad C

Travelers excels in offering 1-on-1 assistance to find the right plan based on a customer’s needs. Customers agree that the agents strive to be available for any questions, whether it’s acquiring a quote or filing a claim. Premiums are significantly more expensive than competitors and raised annually.

Ideal for people:

Those with existing plans from Travelers who are willing to pay a higher rate.

Not ideal for people:

First timers unfamiliar with renters insurance looking for an uncomplicated experience.

Notable Pros:
  • Helpful and responsive agents
  • Inform customers of updated policies
  • Different plan offerings suitable to your needs
  • Process claims in a timely manner
Notable Cons:
  • Expensive premiums
  • Premiums raised annually
  • Can be difficult to reopen a claim if need be
  • Initially difficult to contact and agent

Brand Score: 82%

Ranks 4th among competitors.

Brand Score: 82%

Ranks 4th among competitors.

Brand Stories

How America’s Oldest Insurance Company Is Catering to the Youngs

Read More

Travelers is one of the oldest and largest insurance companies. Its comprehensive offerings cover 3 main areas: business insurance, personal insurance, and bond and specialty insurance.

Heritage - 5/5

Travelers was founded in 1864.

Innovation - 4/5

Travelers offers MyTravelers, which can be accessed online or via mobile app and stores all of a customer’s important policy and billing documents as well as provides a way to pay premiums and file claims. In March 2018, the company launched Traverse, a separate insurance policy to appeal to millennials. Traverse calls itself “renters insurance’s cooler cousin,” and covers things like travel and personal items.

Reliability - 4/5

It’s easy to get in touch with Travelers customer service via phone or email. While the website does not currently feature a live online chat option, it does feature resources to learn more about insurance offerings as well as detailed FAQs.

Social Good - 4/5

The Travelers Foundation focuses on 3 main areas: academic and career success, thriving neighborhoods, and culturally enriched communities.

Relevance - 4/5

Travelers social channels provide "How To" guides, checklists, and tips for personal and property related subjects such as moving houses or fixing a car. Its Facebook page has around 100,000 likes.

Retail: Best Price $224.00

Ranks 7th in value among competitors.

Retail: Best Price $224.00

Ranks 7th in value among competitors.

Travelers is not available in all states, and in some states a customer must work through an affiliate. The online process requires information on the interior and exterior of an apartment, and is a more extensive questionnaire than its competitors.

Best Purchase Options
Travelers - $224.00
Best Purchase Option
Travelers - $224.00

Ranked by Quiddity

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