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Peapod

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Peapod

Updated: Jun. 01, 2018

Ranked 2nd of 10 grocery delivery with a Quid Score of 82.

Buy Now Leave a Review

Peapod

Ranked 2nd of 10 grocery delivery with a Quid Score of 82.

Product Details

Product Details

Ranks 2nd overall.

Key Information
  • Delivery Fee: $7.95 - $9.95 depending on order size, PodPass orders $100+ have free delivery
  • Minimum Order: $60
  • Membership Fee: PodPass is $199/year, $49/three months, $69/six months
  • Alcohol Delivery: Yes
  • Subscription Options: No subscription and/or PodPass
  • Geographic Availability: Illinois, Wisconsin, Indiana, Maryland, District of Columbia, Virginia, Massachusetts, Connecticut, Rhode Island, New Hampshire, New York, New Jersey and Pennsylvania
Product Specifications
  • Discounts: Double manufacturer coupons up to $0.99, SavingStar e-coupons
  • Additional Fees: May have a fee for delivery during busy times, Fuel surcharge
  • Standout Extra Features: VIPea program, Gas Rewards, A+ school rewards
  • Delivery Arrival Options: Next day to 2 weeks in advance
Sources:
Sources:

Expert Rating: 98%

Ranks 2nd among competitors.

Expert Rating: 98%

Ranks 2nd among competitors.

Experts like how easy it is to find an individual item’s nutrition facts and also to reorder past deliveries. The service is reliable and unattended delivery is available in select areas. The minimum order required to use the service may be too high for some.

Full Expert Breakdown
  • Flexibility - Above average
  • Delivery Fees - Average
  • Delivery Service - Average
  • Delivery Time - Average
  • Ease of Ordering - Above average
  • Grocery Options - Above average
  • Price - Average
  • Extra Features - Above average
Notable Positives
  • Best deals are when buying in bulk
  • Reliable
  • Easy to reorder
  • Nutrition facts available on products
  • Unattended delivery available in some places
Notable Negatives
  • Minimum order is $60
Full Expert Breakdown
  • Flexibility - Above average
  • Delivery Fees - Average
  • Delivery Service - Average
  • Delivery Time - Average
  • Ease of Ordering - Above average
  • Grocery Options - Above average
  • Price - Average
  • Extra Features - Above average

Customer Rating: 65%

Ranks 4th among competitors.

Customer Rating: 65%

Ranks 4th among competitors.

Customers like Peapod’s affordability and that it accepts coupons. There are many organic products featured on the site, and some areas have meal kits for purchase. One complaint some have is that they only find out a product they want is out of stock when it doesn’t get delivered with an order.

Ideal for people:

Those looking to get the benefit of a grocery delivery service but on more budget-friendly terms. Those who want to use coupons on orders. Those who want to place an order in advance.

Not ideal for people:

Those who work on a tight timetable and need orders to arrive each time exactly when they are scheduled.

Notable Pros:
  • Take coupons
  • More affordable option
  • Many organic options
  • Meal kits available in select areas
Notable Cons:
  • Scheduled deliveries are frequently late
  • Orders frequently missing an item that couldn’t be substituted
  • Can’t tell an item is out of stock until delivery

Brand Score: 78%

Ranks 3rd among competitors.

Brand Score: 78%

Ranks 3rd among competitors.

Peapod is a grocery delivery service that is owned by Ahold Delhaize, an international food retail group that also includes Giant and Stop & Shop.

Heritage - 5/5

Andrew and Thomas Parkinson founded Peapod in Evanston, Il. in 1989. The brothers' mission was to create an easier way for people with limited time to get their groceries. Royal Ahold acquired Peapod in 2000. The company partners with Stop & Shop and Giant in the US.

Innovation - 4/5

In 2017, the company introduced a feature that allows customers to text their grocery needs to an online cart. Peapod also has an Alexa skill where users can dictate items to order through the device.

Reliability - 4/5

Peapod features a help section that has FAQs on the company and its services. There is a section where customers can request products they do not see available on the site. For more help, customers can contact customer service via phone or email.

Social Good - 4/5

Peapod has teamed up with a variety of charitable organizations to help local communities. Some examples include Feeding America, Philly's The Sunday Love Project, and Stuff a Truck. Peapod regularly donates to local food banks.

Relevance - 3/5

Peapod shares recipes from its blog, Peas from the Pod, and announce special offers across all of its platforms. Recipes from Peas from the Pod are contributed by a group of bloggers.

Retail: Best Price $188.50

Ranks 6th in value among competitors.

Retail: Best Price $188.50

Ranks 6th in value among competitors.

Peapod does not require shoppers to purchase a membership. Orders may have a delivery fee from $7.95 - $9.95 depending on the size. The company offers PodPass, which is a membership that gives free deliveries over $100. PodPass pricing depends on duration, at $199/year, $49/3 months, and $69/6 months. Retail price is based off Quiddity's independent estimate of an average couple's weekly grocery list, plus any shipping, monthly membership, and additional fees.

Best Purchase Options
Peapod - $188.50
Best Purchase Option
Peapod - $188.50

Ranked by Quiddity

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