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Jet

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Jet

Updated: Jun. 01, 2018

Ranked 6th of 10 grocery delivery with a Quid Score of 75.

Buy Now Leave a Review

Jet

Ranked 6th of 10 grocery delivery with a Quid Score of 75.

Product Details

Product Details

Ranks 6th overall.

Key Information
  • Delivery Fee: $5.99 for orders under $35, free for orders $35+
  • Minimum Order: None
  • Membership Fee: N/A
  • Alcohol Delivery: No
  • Subscription Options: No subscription
  • Geographic Availability: Throughout the U.S. - enter zip code on website to check
Product Specifications
  • Discounts: Jet coupons and discounts
  • Additional Fees: Additional $4.99 fee for cold package delivery
  • Standout Extra Features: Room of Choice and White Glove services, JetCash discounts
  • Delivery Arrival Options: 1 - 2 days

Expert Rating: 82%

Ranks 8th among competitors.

Expert Rating: 82%

Ranks 8th among competitors.

Experts like that Jet.com does not require a membership to shop, as well as the emphasis on affordability and savings. Since Jet.com is owned by Walmart, customers can purchase Great Value brand products as well. Some of the packaging can be ineffective and excessive, and the site does not accept coupons.

Full Expert Breakdown
  • Flexibility - Average
  • Delivery Fees - Average
  • Delivery Service - Above average
  • Delivery Time - Average
  • Ease of Ordering - Average
  • Grocery Options - Average
  • Price - Below average
  • Extra Features - Average
Notable Positives
  • No membership required
  • Very affordable
  • Many discount opportunities
  • Recyclable packaging
  • Can shop Great Value products
Notable Negatives
  • Excessive packaging
  • Can’t use outside coupons
  • Cold packaging can damage non-frozen foods
  • Can’t choose local stores to purchase from
Full Expert Breakdown
  • Flexibility - Average
  • Delivery Fees - Average
  • Delivery Service - Above average
  • Delivery Time - Average
  • Ease of Ordering - Average
  • Grocery Options - Average
  • Price - Below average
  • Extra Features - Average

Customer Rating: 63%

Ranks 7th among competitors.

Customer Rating: 63%

Ranks 7th among competitors.

Customers like the savings available on products, however, the prices frequently change, which makes buying at the correct time frustrating. There are multiple reports of Jet.com discontinuing grocery delivery to an area without notice. If multiple accounts are linked to the same address and have both used a "new customer" discount, the accounts can be cancelled for fraud.

Ideal for people:

Those who will be buying grocery items in large quantities will find Jet to be a very economical option.

Not ideal for people:

Those who need to use the address of someone else with an existing Jet account for their shipment will not be able to use this service.

Notable Pros:
  • Large variety of products
  • Very affordable prices
  • Can save money as you buy more
  • Fast delivery
  • Fresh
  • Good for buying in bulk
Notable Cons:
  • Prices frequently change
  • Shipping issues
  • Mistakenly cancelled accounts
  • Fresh delivery service cancelled in areas without notice

Brand Score: 86%

Ranks 1st among competitors.

Brand Score: 86%

Ranks 1st among competitors.

Jet.com is a 1-stop shop that emphasizes ways shoppers can save. Prices change depending on the items and quantities purchased.

Heritage - 4/5

The founders of Jet.com are Marc E. Lore, Nathan Faust, and Mike Hanrahan. They launched the company in 2015. Jet.com is headquartered in Hoboken, NJ. Walmart bought the company in late 2016.

Innovation - 4/5

Jet.com offers real-time savings opportunities. As shoppers fill their online carts, they can add items that will ship together to reduce the price. Jet.com offers free 2-day shipping above $35 and customers can save more by opting out of returns.

Reliability - 4/5

Jet.com has an FAQ center that covers different topics and recall information. For more assistance, customers can call or email the company, or choose the website’s live chat feature.

Social Good - 5/5

Jet.com offers the option for shoppers to select a charity of their choice to donate through the Jet Cares program. The Jet Cares Essentials program allows charitable organizations purchase necessities through the site at a lower price. Shoppers can donate through the Give a Pack program, where their donation is turned into "JetCash" and placed in that charity's account. Jet.com partners with Give Back Box so customers can donate gently used items for free.

Relevance - 5/5

Jet.com shares recent blog posts and seasonal posts on its Facebook and Twitter. On Instagram, the company shares a variety of aesthetic lifestyle posts. The Youtube channel features tips and fun short videos. On the Jet Blog, the company highlights lifestyle posts covering topics from vegan brunch recipes to filing taxes.

Retail: Best Price $215.79

Ranks 8th in value among competitors.

Retail: Best Price $215.79

Ranks 8th in value among competitors.

There are no subscription or membership fees at Jet.com. Customers who spend more than $35 receive free shipping. Shipping for orders under $35 is $5.99. Retail price is based off Quiddity's independent estimate of an average couple's weekly grocery list, plus any shipping, monthly membership, and additional fees.

Best Purchase Options
Jet.com - $215.79
Best Purchase Option
Jet.com - $215.79

Ranked by Quiddity

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